Return & Shipping Policy

Shipping Policy

We strive to deliver your orders as quickly as possible. All orders are processed within 1-2 business days.

• Delivery Timeline: Once your order is processed, delivery typically takes 5 to 7 business days depending on your location.
• Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
• Shipping Charges: We offer free shipping on all orders above ₹999. For orders below ₹999, a nominal shipping fee will be applied at checkout.
• Delivery Address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or lost packages due to incorrect addresses.

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return policy.

• Return Window: You may return items within 7 days of receiving your order.
• Condition: Items must be unused, unopened, and in their original packaging with all tags attached.
• Return Process: To initiate a return, please contact our customer support team with your order number and reason for return. We will provide you with return instructions and a return shipping address.
• Return Shipping: Return shipping costs are the responsibility of the customer unless the item received is damaged, defective, or incorrect.
• Refund Processing: Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be credited to your original payment method.
• Non-Returnable Items: Certain items such as opened beauty products, personal care items, and gift cards cannot be returned due to hygiene reasons.

Exchange Policy

If you received a damaged, defective, or incorrect item, we offer exchanges at no additional cost.

• Eligibility: Items must be reported within 48 hours of delivery.
• Process: Contact our support team with photos of the damaged/defective item and your order details. We will arrange for a replacement to be shipped to you.
• Timeline: Replacement items will be shipped within 5-7 business days after we process your exchange request.

Cancellation Policy

You may cancel your order within 24 hours of placing it, provided the order has not been shipped yet.

• Before Shipment: Contact us immediately if you wish to cancel. Full refund will be processed within 5-7 business days.
• After Shipment: Once the order has been shipped, it cannot be canceled. You may initiate a return after receiving the product.

Contact Us

If you have any questions or concerns regarding our Return & Shipping Policy, please don't hesitate to contact us: